Frequently asked questions

Why to consider “Goto Event” service?

Automated cloud support of Accepted and Waiting lists makes it easy for both participants and event administrators – no more frustrating WhatsApp group chats or similar ad-hoc registration systems with the burden of harmonizing all registration requests:

  • Easy online Register or Unregister
  • Event username/password protection
  • Transparent Accepted and Waiting lists
  • SMS on promoting to Accepted list
  • Display of participants number limit
  • Display of registration start/finish times
  • Lock registrations at specific day/hour

In addition, event administrators will have a separate set of credentials (username/password) to access the following features:

  • Print or download registration list
  • Increase upcoming event limit number
  • Lock registrations with short message
  • …and more !
What plans do you offer?

The Goto Event plans are very simple – choose fully featured free trial to test online registrations or proceed with the yearly subscription for unrestricted operation (a second plan is available for free):

  • Free trial for three months
  • Yearly plan – $200/year*

* Yearly plans are paid via direct invoicing.

When my event will be published?

As a rule, your event will be published (made available for online registrations) in 2-3 days after successful form submission, but it may take a few more days during public holidays or in case if event details require some clarification before publishing.

How can I change my event details?

In case if your event details require some changes after publishing, either send us an email describing necessary changes or submit a new form choosing “Amend Existing Event” option.

How can I cancel my subscription?

You can do it by sending us a cancellation request via email – your event will be un-published and pro rata refund for paid plan will be reimbursed to you.

Where is my admin ‘Print’ option?

In some cases you may not see the ‘Print’ button when logged in as an admin – this option is available only if the browser and screen size are supporting a good printing format for web pages. In such cases you can use the ‘Download’ option to get the plain text registrations file.

Our contacts:

  • Send us SMS
  • 0412 487 515